Calendar not updating on blacberry
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This article describes the processes and data that are needed when you work with a Microsoft support engineer to identify and resolve calendar problems for unknown or undocumented causes.
This includes, but is not limited, to the following items: By using this kind of information, we can eliminate many of the tools and steps listed in this article to diagnose the problem.
However, even with consistently reproducible steps, your support engineer will require a significant amount of data (such as log files, configuration settings, and third-party software information) to analyze the problem.
Enable logging so that the support engineer can review these logs after the problem occurs. Gather all the Black Berry, i Phone, Good Link, or handheld sync and information, and provide this information to the support engineer.
For example, if you read a message with your Black Berry, and later open Outlook, you will see that the message won't be marked as read until you reconcile your email.
In this document, "reconcile" and "synchronize" are used interchangeably, though Research In Motion (RIM), Black Berry's developer, generally uses the word "reconcile" for email and "synchronize" for all other types of data.